Terms & Conditions
This MAILBOX Service Agreement ("Agreement") is made and entered into by the customer identified above ("CUSTOMER") for the use of and services related to a mailbox (the "MAILBOX") at Liberty Lake Coworking doing business as Liberty Lake Coworking, hereinafter referred to as (“Liberty Lake Coworking”) under the terms set forth herein and governed by the laws of the State of Washington.*IMPORTANT UPDATE* Liberty Lake Coworking operates as a Commercial Mail Receiving Agency (CMRA) and must adhere to USPS regulations to maintain this status. As a CMRA user, it is
required that you have a current and valid form of ID on file at all times. We will conduct quarterly audits to ensure compliance, and if any of your documents require updating, you will be notified VIA EMAIL.
You will have two weeks to submit the necessary documents from the date you are notified. Failure to provide the required updates within this timeframe will result in the automatic termination of your
account, along with a $100 cancellation fee.
1. CUSTOMER agrees that CUSTOMER will not use Liberty Lake Coworking premises or any Liberty Lake Coworking services for any unlawful, illegitimate, or fraudulent purpose or for any purpose prohibited by U.S. Postal regulations. CUSTOMER further agrees that any use of the MAILBOX shall be in conformity with all applicable federal, state, and local laws. Each individual or entity must complete a separate U.S. Postal Service Form 1583 ("Form 1583") to be authorized to receive mail or packages at the MAILBOX. However, spouses may complete one Form 1583, as long as both spouses include their separate information on the Form.
2. This AGREEMENT and Form 1583 shall remain confidential, except that this AGREEMENT and Form 1583 may be disclosed upon written request of any law enforcement or other governmental agency, or when legally mandated. Upon request, CUSTOMER agrees to complete all necessary documents, including Form 1583 and any required acknowledgment form relating to the service of process. CUSTOMER further agrees to sign an updated version of this AGREEMENT and Form 1583 upon request.
3. Possession of the MAILBOX username and password shall be considered valid evidence that the possessor is duly authorized to remove any contents from the MAILBOX. In the event of death or incapacity of the CUSTOMER, Liberty Lake Coworking will require the appropriate documents from the Probate Court, the executor of the estate, the trustee, or other similar person or entity before releasing mail or packages to a requesting party.
4. Virtual Office memberships may be canceled after the 12-month term is completed and with a 30-day written notice of termination prior to the month-ending service.
5. Canceling your Virtual Office prior to the 12-month term will incur a fee of ($100.00) one hundred dollars. If seeking to cancel your membership, please email us at info@llcoworking.com.
6. Upon expiration, cancellation, or termination of this AGREEMENT:
a. USPS does not allow a change of address when terminating an address with a Commercial Receiving Agency (CMRA). All virtual office clients must notify all correspondents of the new mailing address 14 days before the termination date.
b. Your Google address must be changed 14 days prior to termination. Any profile still associated with this address will be reported as closed to Google within 30 days of the termination date.
c. Re-mail (i.e., forward) CUSTOMER's mail for six (6) months, provided CUSTOMER pays the postage, packaging material, and forwarding fees in advance. Additionally, CUSTOMER must pay a monthly storage fee of $10.00 per month in advance for the time period that mail is to be forwarded. ($60 at the time of cancelation). If this Fee is not paid, Mail will be shredded upon receipt.
d. It is the CUSTOMER's responsibility to make arrangements with Liberty Lake Coworking to identify any mail forwarding needs prior to the expiration, cancellation, or termination of this AGREEMENT.
e. Retain CUSTOMER's mail, other than Unsolicited Mail, at the Center for a period of ten (10) days, if the customer leaves no forwarding fees and forwarding address. After such time, any mail or package may be discarded or destroyed.
f. Discard or destroy any "Unsolicited Mail" (e.g., bulk mail; mail addressed as "occupant," "current resident" or similar designation; or coupons, advertising or other promotional material) delivered to or remaining at Liberty Lake Coworking.
g. Refuse any package addressed to CUSTOMER delivered by any party other than the U.S. Postal Service, such as a commercial courier service.
7. All payments are paid via the Anytime Mailbox server. Acceptable payment sources are credit cards. Payment credit card information is not stored on Burbity servers, and we cannot access your credit card information. All transactions will be automatically charged to the payment source on file on the 5th of each month. Payment sources are set up when setting up a membership profile.
8. If payment fails, the system will prevent CUSTOMER with uncollected balances (detected during the monthly charging attempt) from accessing their mail. The CUSTOMER can log on and update the credit card details, which are used to charge the open balance and remove the lockout.
9. After 5 days of non-payment, you will be charged a late fee of $50.00. Mailboxes unpaid for 30 days will be considered abandoned and will incur a cancellation fee of $100. Mail will remain locked, and the CUSTOMER will be unable to pick up their mail until the account is in good standing.
10. CUSTOMER agrees that the Center may terminate or cancel this AGREEMENT for good cause at any time by providing CUSTOMER thirty (30) days written notice. Good cause shall include, but is not limited to: 1) CUSTOMER abandons the MAILBOX; 2) CUSTOMER uses the MAILBOX for unlawful, illegitimate or fraudulent purposes; 3) CUSTOMER fails to pay monies owed when due; 4) CUSTOMER receives an unreasonable volume of mail or packages; 5) CUSTOMER engages in offensive, abusive or disruptive behavior toward other customers of Liberty Lake Coworking or Liberty Lake Coworking's employees; and 6) CUSTOMER violates any provision of this AGREEMENT. CUSTOMER acknowledges that, for the purpose of determining good cause for termination of this AGREEMENT as provided herein, the actions of any person authorized by CUSTOMER to use the MAILBOX will be attributed to CUSTOMER.
11. Any written notice to CUSTOMER required or permitted under this AGREEMENT shall be deemed delivered twenty-four (24) hours after the placement of such notice in the CUSTOMER's MAILBOX or at the time personally delivered to CUSTOMER. In the event of a termination notice, based upon abandonment of the MAILBOX, notice shall be deemed delivered (a) on the next day after placing in the hands of a commercial courier service or the United States Postal Service for next-day delivery, or (b) five (5) days after placement in the United States Mail by Certified Mail, Return Receipt Requested, postage prepaid, and addressed to CUSTOMER at CUSTOMER's address as set forth in Form 1583, or on the date of actual receipt, whichever is earlier.
12. As CUSTOMER's authorized agent for receipt of mail, Liberty Lake Coworking will accept all mail, including registered, insured, and certified items. Unless prior arrangements have been made, Liberty Lake Coworking shall only be obligated to accept mail or packages delivered by commercial courier services which require a signature from Liberty Lake Coworking as a condition of delivery. CUSTOMER must accept and sign for all mail and packages upon the request of Liberty Lake Coworking. Packages not picked up within three days of notification will be subject to a storage fee of $5.00 per day per package, which must be paid before CUSTOMER receives the package. In the event CUSTOMER refuses to accept any mail or package, Liberty Lake Coworking may return the mail or package to the sender and the CUSTOMER will be responsible for any postage or other fees associated with such return.
13. CUSTOMER agrees to all fees including 1) a one-time $45 set-up fee for new mailboxes except those established on or before August 1, 2023; 2) $0.50 per page for scans after 6 free scans per month; 3) the cost of shipping plus a $10 handling fee for all forwarded mail; 4) $0.15 per page to shred mail; 5) Mail storage fee of $0.05 per item per day for mail stored longer than 30 days.
14. CUSTOMER agrees to protect, indemnify, defend, and hold harmless Liberty Lake Coworking, and their respective affiliates, subsidiaries, parent corporations, franchisees, officers, directors, agents and employees from and against any and all losses, damages, expenses, claims, demands, liabilities, judgments, settlement amounts, costs and causes of action of every type and character arising out of or in connection with the use or possession of the MAILBOX, including without limitation, any demands, claims, and causes of action for personal injury or property damage arising from such use or possession, from failure of the U.S. Postal Service or any commercial courier service to deliver on time or otherwise deliver any items (mail, packages, etc.), from damage to or loss of any package or mail, or to the MAILBOX contents by any cause whatsoever, and from any violation by CUSTOMER of applicable federal, state or local laws.
15. CUSTOMER HEREIN AGREES THAT THE TOTAL AMOUNT OF LIABILITY OF Liberty Lake Coworking, IF ANY, FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED $100.00 REGARDLESS OF THE NATURE OF THE CLAIM.
16. CUSTOMER must use the exact mailing address for the MAILBOX without modification as set forth in Section two (2) of Form 1583. The Postal Service will return mail without a proper address to the sender endorsed "Undeliverable as Addressed."
17. Delivery by commercial courier services must be made to Liberty Lake Coworking street address only (and not to a P.O. Box). "P.O. Box" may be used only if it is part of CUSTOMER's "Caller Service" (arrangement for delivery of mail through Liberty Lake Coworking using a U.S. Postal Service address) address format.
18. This AGREEMENT may not be amended or modified, except in writing signed by both parties.
19. Liberty Lake Coworking reserves the right to open and inspect any packages or mail which may arrive damaged or that may be otherwise of questionable integrity or legality.
20. By agreeing below I forfeit all right to bring a suit against Liberty Lake Coworking for any reason. In return, I will receive the MAILBOX and related services. I will also make every effort to obey U.S. law and the laws of Washington. I will ask for clarification when needed.
21. The CUSTOMER shall indemnify and hold harmless the Company, its affiliates, and its respective officers, directors, agents, and employees from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to, the Liberty Lake Coworking services under this AGREEMENT.
22. This AGREEMENT is to be governed by and construed in accordance with the laws of Washington without reference to any principles of conflicts of laws, which might cause the application of the laws of another State Admitted to the Union (the “United States of America”, or the “Union”). Territories and Protectorates of the Union are hereby discarded and no action may be taken within them against Liberty Lake Coworking.
By checking the box, you accept this AGREEMENT on the date stated in the introductory clause.